Cookie Policy

This Cookie Policy describes the types of cookies and tracking technologies used by the site franciacortarooms.it (hereinafter referred to as “the Site”), managed by Franciacorta Rooms, Via Seradina 4, 25040 Colombaro (BS).

Cookie preference management is handled via the consent banner on the Site upon first access and is accessible at any time via the “Manage cookie preferences” link at the bottom of the page. The consent management system is provided by Usercentrics.

1. What are Cookies

Cookies are small text files that websites visited send to the user's browser, where they are stored and retransmitted to the site on the next visit. In addition to cookies in the strict sense, there are analogous technologies such as localStorage and the sessionStorage, which allow information to be stored locally in the browser without transmitting it to the server.

Cookies can be of session (deleted at browser close) or persistent (kept for a defined period). They can be set directly from the Site (first-party cookiesand other third-party services integrated into the Sitethird-party cookies).

2. Types of Cookies Used

2.1 Strictly necessary cookies

They are essential for the correct functioning of the Site and do not require user consent. Without them, some essential functionalities would not be available. This category includes:

  • Session cookies for maintaining login to the private area;
  • Technical cookies of the consent management system (Usercentrics);
  • localStorage used to temporarily store user-entered search parameters (dates, number of guests) between pages of the booking process.;
  • Technical cookies set by Stripe, strictly necessary for the secure completion of the payment transaction (e.g. fraud prevention, payment session verification).

These cookies do not collect personal data for profiling purposes and cannot be deactivated via the banner.

2.2 Performance and analytics cookies

They allow anonymous information to be collected on how visitors use the Site (pages visited, time spent, traffic source) in order to improve its performance and content. They require user consent.

2.3 Functionality cookies

They allow the Site to remember choices made by the user to offer a more personalised experience. They require user consent.

2.4 Third-party cookies - Stripe

The Site uses Stripe (Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) as a payment gateway. As part of the payment process, Stripe may set its own cookies for security, fraud prevention, and the proper functioning of the payment module. Stripe is PCI DSS Level 1 certified. For more information, please refer to Stripe Privacy Policy and to Stripe Cookie Policy. Stripe's essential technical cookies for payments are active by default; any non-essential Stripe cookies require user consent.

2.5 Third-party cookies — Google Maps

The Website integrates Google Maps APIs for displaying an interactive map of points of interest near the property. This service is provided by Google LLC and may involve the setting of third-party cookies and the transmission of data to Google, including to servers located outside the European Union. For more information, please refer to Google Privacy Policy and to Google Cookies Policy. These cookies require user consent.

3. Preference Management

On first access to the Site, a banner is displayed that allows you to:

  • Accept all cookies, including performance, functionality, and third-party cookies;
  • Reject all, only accepting cookies strictly necessary for operation and technical cookies from Stripe indispensable for payment;
  • access Dettagliate impostazioni to individually choose which cookie categories to accept.

Preferences can be changed at any time by clicking on the link “Manage cookie preferences” present in the website footer.

Consent management is entrusted to Usercentrics GmbH, based at Sendlinger Str. 7, 80331 Munich (Germany), as Data Controller pursuant to Art. 28 GDPR. For more information: Usercentrics Privacy Policy.

4. How to Disable Cookies via the Browser

Regardless of the banner settings, you can control, block or delete cookies directly from your browser's settings. Below are links to instructions for the main browsers:

Please note that disabling all cookies via your browser may affect the proper functioning of some of the Site's features, particularly the booking process, online payment, and access to the private area.

5. Data Controller

Franciacorta Rooms
Via Seradina 4, 25040 Colombaro (BS)
Email: info@franciacortarooms.it

To exercise the rights provided for by Regulation (EU) 2016/679 (GDPR) concerning the processing of personal data carried out via cookies, please refer to the’Information Notice on the Processing of Personal Data.

6. Updates

This Cookie Policy may be updated following the introduction of new services or regulatory changes. The updated version is always available on this page.